Ham Tech Automation

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ABOUT

Senior DevOps Engineer | 10 Years Experience | BSc (Hons) Computing

I'm a Senior DevOps Engineer with 10 years of experience building and scaling infrastructure for high-traffic e-commerce platforms and government systems. I specialize in AWS, container orchestration, CI/CD pipelines, and infrastructure automation.

I lead technical teams, manage 24/7 operations, and implement automation strategies that deliver real results. My work has achieved a 90% reduction in critical incidents and 65% faster deployment times through modern DevOps practices and SRE principles.

Whether you need help migrating to the cloud, building CI/CD pipelines, or establishing 24/7 monitoring and incident response, I bring practical experience and a focus on measurable outcomes. Let's build reliable, scalable infrastructure together.

TECHNOLOGY STACK

Cutting-edge tools and technologies I use to deliver exceptional results

AWS

Docker

Kubernetes

Terraform

Python

Node.js

Git

GitHub

Jenkins

Linux

Databases

Security

Monitoring

Cloud Native

CI/CD

Infrastructure

Security Hub

Slack

Atlassian

Datadog

PagerDuty

SERVICES

Infrastructure Optimization

Continuous Integration & Delivery (CI/CD)

Monitoring & Performance Management

Security & Compliance

Database Solutions

Team Collaboration & Leadership

Problem Solving & Innovation

Training & Knowledge Sharing

24/7 Support & Incident Management

EXPERIENCE

Senior DevOps Engineer

Beauty Pie Ltd (E-commerce) | March 2021 - Present

Led complete migration from outsourced infrastructure to in-house AWS, establishing robust event-driven architecture. Manage team of 3 engineers while overseeing 50+ Docker APIs, multiple databases, and hundreds of Lambda functions across a high-traffic global e-commerce platform.

Leadership: Lead and mentor team of 3 DevOps engineers, collaborating across 6+ cross-functional teams to deliver integrated solutions
Infrastructure: Architected resilient, auto-scaling environments across multiple AWS regions with regular load testing
Site Reliability: Built 24/7 on-call system reducing critical incidents by 90% through proactive monitoring and SRE practices
CI/CD: Engineered modern pipelines with integrated security scanning, reducing deployment times by 65%
Monitoring: Designed enterprise-wide Datadog implementation providing comprehensive end-to-end visibility
Innovation: Built Python-based data analysis tools using AWS Bedrock for personalized product recommendations

DevOps Engineer

Wowcher (E-commerce) | December 2017 - March 2021

Responsible for ensuring website availability, security, and performance for a high-traffic e-commerce platform. Delivered Infrastructure as Code solutions, automated deployment pipelines, and comprehensive monitoring systems.

Delivered full Infrastructure as Code implementation using Terraform, automating daily environment provisioning
Migrated legacy Java applications to containerized Docker deployments on ECS
Implemented Splunk log aggregation platform for centralized logging and analysis
Established Jenkins-based CI/CD pipelines for automated testing and deployments
Provided 24/7 on-call support for revenue-critical systems

SysAdmin/DevOps Engineer

Home Office (via QA Consulting) | January 2016 - December 2017

Selected for specialized team delivering AWS cloud migration for large-scale government systems. Progressed from system support to infrastructure automation specialist, building production environments using modern DevOps tooling.

Built automated infrastructure provisioning using Packer, Terraform, and Puppet
Developed Zabbix monitoring templates and custom scripts for comprehensive environment monitoring
Managed database provisioning and upgrades through DevOps automation framework
Architected and deployed Hadoop big data cluster with custom monitoring solutions

KEY ACHIEVEMENTS

0

DevOps Experience

0

Reduction in Critical Incidents

0

Faster Deployment Times

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Docker APIs Managed

CERTIFICATIONS & SKILLS

Professional qualifications and expertise areas

Education

BSc (Hons) Computing, 2:1

Leeds Beckett University | 2015

Core Competencies

AWS Cloud Architecture Container Orchestration CI/CD Pipelines Security & Compliance Database Management Monitoring & Observability Team Leadership Infrastructure as Code Linux Administration Automation

CONTACT

Email

josh.ham@hamtechautomation.com